Current Opportunities:
• Senior Front-end Developer
• Sales Manager
• Client Relations Specialist

Andiamo Systems is a fast paced, high-energy organization with explosive growth potential. We help businesses and brands - and their agencies - discover and act on everything being said about them across the spectrum of Social and Mainstream Media - the millions of blogs, review sites, MySpace, Flicker, news and pr sites and more.

Our clients use our web-based service to track their level of market awareness, gain competitive intelligence, position their products more effectively, and manage reputation issues. Basically, to be more relevant to consumers, and increase the ROI of marketing and sales efforts. It's like real-time, actionable consumer research on steroids.

Senior Front-end Developer

Responsibilities:

• Working with product management to review functional specifications for completeness, usability and testability
• Develop new features and maintain existing code using Ruby on Rails and PHP
• Develop and maintain test cases using Ruby Test::Unit and/or JUnit
• Using subversion source control software
• Creation and maintenance of RPM spec files and building and deployment of RPMs
• Deployment of software releases to QA, Staging and Production environments
• Database design for and performance tuning of any new features that you develop
• Working with the customer service team to diagnose and respond to client issues
• Sharing information with other employees via the company Wiki, and presentation to the engineering team
• Maintain & develop on Java-on-Linux crawling engine
• Develop internal administration tools
• Maintain Cybersource payment gateway
• Implement and maintain the QA/rollout process for both site and crawling engine, including setup of automated testing and monitoring
• Inform the specifications of new projects
• Review work performed by outsourced team(s)
• Other duties as assigned

Requirements:

• 5+ years of experience in a real-time, for-profit, 24/7/365 environment
• Fluent in Ruby on Rails and/or OO Perl and MVC frameworks
• Thorough understanding of LAMP (Linux/Apache/MySql/PhP)
• Significant experience with Java (including work with JDBC)
• Strong software engineering background, especially software design and software engineering processes
• BS or MS in Computer Science (demonstrable formal training)
• Experience with complexity theory and QA methodologies
• Ability to internalize the business focus and use this to inform development efforts
• Is proficient in SQL, including experience with queries, normalized and denormalized design, stored procedures/triggers, and using SQL in scripting languages
• Is familiar with XML, Remote Procedure calls and SOAP
• Understands hosted applications including networking design and technologies (switches, routers, load balancers, etc)
• Has been responsible for source management, software installation, and environment control (dev, qa, prod) for server applications
• Must be an energetic "self-starter" with the ability to work independently and within a team with strong verbal, written and interpersonal skills
• Pays attention to detail and is able to meet deadlines
• Has lots of hard-earned (and correct) ideas about how to develop web applications the right way
• Wants to learn, obsess, and teach others about cool technical stuff
• Sense of humor is essential

Pluses:

• Familiarity and interest in the continuing evolution of online media, especially user-generated content
• Experience with Nutch
• Training in information display and design (Tufte)
• Experience with AJAX, SaaS and other Web 2.0 technologies

At Andiamo you will have the opportunity to take ownership of a complex and ever-evolving system for a promising early stage startup.

Responsibilities:

• Responsible for the entire sales process from prospecting to close.
• Outbound telephone prospecting and warm lead follow up.
• Present and articulate product features and benefits of our brand monitoring application
• Close sales and achieve quarterly sales quota.
• Understand customer needs and requirements and tailor pitch to be most compelling and relevant.
• Accurately maintain sales data in Salesforce.com CRM tool
• Coordinate and run online demos as needed
• Other duties as assigned

Requirements:

• BA/BS or equivalent degree
• A minimum of 5 years selling experience in BTB software/internet, ASP or advertising sales
• Ability to mange entire sales process from prospecting through close
• Experience in closing deals in the $3-5000 per annum range
• Proven track record in inside sales with the ability to meet and exceed sales targets and quarterly sales goals
• Ability to perform well in high activity, dynamic environment
• Enthusiastic, highly motivated with excellent communication skills and a serious work ethic
• Energetic self-starter
• Plus a good sense of humor!

Client Relations Specialist

Responsibilities:

• Responding promptly & thoroughly to support inquiries received via telephone, email and instant chat
• Being first point of contact for new trial users and general inquiries
• Providing online demonstrations of our product and answering product-related questions
• Independently resolving customer support issues and escalating issues where necessary
• Documenting system-wide problems and common questions posed by customers
• Providing valuable 'front lines' feedback to Product Development, Marketing & Engineering teams
• Cultivating and expanding the FAQ/Knowledge Base used by our customers
• Other duties as assigned

Requirements:

• BA/BS or equivalent degree
• Previos support experience with ASP solutions
• Competency in MS Office, Internet Explorer. Netscape and Firefox
• Strong ability to mulittask
• Attention to detail and time management are a must
• Strong verbal, written and interpersonal skills
• Patience, professionalism and the ability to see a task through from start to finish
• Cordial and graceful in heated situations
• Energetic self-starter
• Sense of humor!